Building the sanctuary
To access the sanctuary, players need to repair the book stand and have one strip of land touching the sanctuary.
There are three types of animals available. Each type of animal comes in two colors.
- Elephants and elephant calves in brown and grey
- Giraffes and giraffe calves in beige and yellow
- Hippopotamuses and hippotamus calves in brown and grey
One animal is randomly unlocked when repairing the book stand.
In order to unlock any of the animals, players need to collect puzzle pieces, displayed and stored in the log book. Each animal picture requires 36 puzzle pieces to be complete.
Getting puzzle pieces
Puzzle pieces go directly into the log book and do not occupy space in the barn, and the log book stays open to indicate one or more pieces have been added.
Which animal gets a puzzle piece is completely at random (i.e. the first maybe for the Grey Elephant and the second may be for the Brown Hippo); however, the first animal of each type must be unlocked before a puzzle piece is given for the second animal of that type. Baby animals are also unlocked after adult animals are.
Main article: Decorations/Sanctuary
Each unlocked animal also unlocks a pair of decorative items, as portrayed in their puzzles.
Main article: Town Visitors
Some town visitors wish to see a particular animal at the end of their stay in a player's town. Players can see which one want to visit them in the town hall with a paw print symbol. When players have the specified animal, the visitor will go and watch the animal for a short while, make a comment (shown briefly in a bubble above the visitor's head), then leave an extra gift next to the book stand.
Players can see in advance which animal the visitor wants to see using the Town Hall.
Only visitors brought in by the EGGspress train may wish to see the sanctuary and they must be fully served. Rejected visitors will go directly to the train station.