Board Thread:News and Announcements/@comment-25205196-20150612214208/@comment-25205196-20150629102412

I think this is an automated answer. I can't imagine how many messages they get by day so that's understandable.

I don't know what process they use for suggestions (there have a section of their forum dedicated to them but I've never kept a close look at it) so I can't tell you whether they really take them into account. It seems to me they've implemented some things suggested by the community but it seems quite rare.