User:YeeMeYee/Sandbox

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FAQ
Welcome to our FAQ dear user's! Here you'll find the FAQ of Hay Day. The most important questions were taken from the Official HayDay FAQ. Haven't you found an answer on your question? Have a look at our forum!

Hay Day Crashes!! Help!!
If Hay Day crashes while playing or when it will not fully load, please perform the following steps:
 * 1. Double tap the home-button so that a row of app icons appear at the bottom or your device's screen
 * 2. Tap and hold any of the icons until they wiggle and display a red dot with a white stripe in the corner of the icon
 * 3. Close all apps, including Hay Day, by tapping the red icon
 * 4. Double tap the home-button again.
 * 5. Go to your device Settings and enable "Airplane Mode" to disconnect from your data and WiFi connection
 * 6. Restart your device.
 * 7. Disable "Airplane Mode" from your device settings to reestablish your WiFi or data connection
 * 8. Try and launch Hay Day without opening any other apps! If this doesn't work make sure you have the latest version of iOS installed on your device! If your game is still crashing or not loading, please contact our support team via the in-game Report An Issue button, or email them at: hayday.feedback@supercell.net

How can I get axes, saws etc.?
You can find upgrade / expansion materials (Nails, Planks, Bolts etc.), Axes, Saws, Shovels, TNT and Dynamite from mystery boxes, in the newspaper if someone is selling, as random bonus items when you harvest your crops or pick up your products, randomly in the Wheel Of Fortune or then using diamonds! Note: Tom can look for Axes, Saws, TNT, Dynamite and Shovels from the market, but not upgrade or expansion materials.

I have lost diamonds! Why?
In almost every case, the diamonds are not actually lost. Some users accidentally tap on speed up buttons and thus use diamonds to speed up animals, crops, productions etc. Unfortunately we can not undo speed ups, or accidental purchases in the game. We will try to improve the visualisation of a speed up, to avoid confusion where the diamonds have gone.

How do I get Vouchers?
You can get Vouchers from boat deliveries, special truck deliveries, randomly from mystery boxes and the wheel of fortune.

My barn is full! How do I make room?
When you're selling items at your Roadside Shop, tap the Barn symbol to open the Barn tab. This allows you to sell items stored in your barn and make more space. Alternatively, you can gather building materials and increase the size of your barn to allow more items to be stored there.

Where do I find building materials to increase storage space in my barn or silo?
Building materials are lying around in various places, and you will occasionally find them while working the fields or tending your animals. You can also find building materials in Mystery Boxes hidden on your farm and friends' farms, or buy them with diamonds.

How can I get/give gift cards?
By reviving trees and helping boat orders of others. They can send you a gift card for it! You can give gift cards to other HayDay users if they revived your trees or helped you with your boat deliveries. Then a little letter will appear next to the user's icon. Tap on it, and your gift card is send! (For revived trees you'll need to double tap on the user's icon. One to revive the tree and two for the gift card)

I revived many trees and delivered also some boat orders of others users, but I only received 5 gift cards. What's wrong?
You can only get 5 gift cards and 30 thank you letters a day. So don't worry, there's nothing wrong with the game. When you will receive less than 5 gift cards, the people you've helped out may not send you any gift cards. So it depends on the user's decisions!

My Hay Day friends are missing, what should I do?
Sometimes it takes a while when Hay Day has loaded all of your GameCenter friends. If they don't appear, try restarting the app (1. Double tap the home-button so that a row of app icons appear at the bottom or your device's screen 2. Tap and hold any of the icons until they wiggle and display a red dot with a white stripe in the corner of the icon 3. Close all apps, including Hay Day, by tapping the red icon 4. Restart the app by clicking on Hay Day.) or log out and in on GameCenter.

How do you help your friend's farms?
You can only help your friends if they ask for help. Your friends should have put the exclamation mark on their trees, bushes and boat deliveries. Then you'll be able to revive the trees/bushes and fill your friend's boat deliveries.